Refund policy

I make every effort to properly package the pottery to avoid breakage. Please contact me if the item(s) arrive damaged and I will make arrangement for the appropriate replacement or refund.( For insurance purposes, photos of damage work may be needed.)

I want you to be happy with your purchase. If for any reason you are not satisfied, please contact me so that we may rectify the situation. If you wish to return the product, please convo me within 10 days with your intention to return it. Once I receive the item(s) undamaged, I will issue a refund for the cost of the item.

Shipping costs, to and from, are not refundable. Return shipments must be sent insured. Items should be returned no later than 15 days after purchase for a full refund. A 50% refund will be issued if items are returned 30 days after purchase (to compensate for having had the items out of the shop for that period of time). I am sorry, but I cannot refund items that are not returned to me within 30 days.
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